MessageMedia vs Telnyx
Compare MessageMedia and Telnyx based on observed SMS API performance, features, and pricing
Live performance comparison
Real-world performance data from messages sent through Knock
| Provider | Message volume | Growth | Status page updates (30d) | Status page updates (90d) |
|---|---|---|---|---|
| <1M | 6th of 7 ↑ | 0 | 0 |
| <1M | 3rd of 7 ↑ | 69 | 183 |
From July 25th to October 23rd, Knock routed <1M messages through MessageMedia and <1M through Telnyx. MessageMedia reported 0 status page updates over the last 90 days, while Telnyx reported 183.
Response time
Response time measures how long each provider takes to accept an SMS API request from Knock, including connection overhead and any automatic retries. Lower values mean faster message hand-off.
| Provider | Median (p50) | p90 | p95 | p99 |
|---|---|---|---|---|
| 584ms | 660ms | 705ms | 822ms |
| 463ms | 788ms | 886ms | 1128ms |
The chart above shows each provider's daily median response time (p50) from July 25th to October 23rd. The top-line number is an average of these daily values: MessageMedia averaged 584ms compared to 463ms for Telnyx. MessageMedia's highest daily p50 was 634ms; Telnyx's was 704ms This peak coincided with a major incident reported on Telnyx's status page (Edge Compute StatefulActor deploys and invocations degraded).. Telnyx is 121ms faster at the median, which can add up at high volumes.
The 90th percentile (p90) captures the slowest 10% of requests, revealing how each provider handles moderate stress. Averaged across all days, MessageMedia has a p90 of 660ms compared to 788ms for Telnyx. The highest daily p90 was 711ms for MessageMedia and 1038ms for Telnyx. MessageMedia handles these slower requests 128ms faster, suggesting more consistent performance across the board.
The 99th percentile (p99) represents the long tail — the slowest 1% of requests. Averaged across all days, MessageMedia reached 822ms at p99 while Telnyx reached 1128ms. The highest daily p99 was 1216ms for MessageMedia and 3509ms for Telnyx, indicating the worst-case response time during spikes or provider-side congestion. MessageMedia shows a tighter tail, which may matter for time-sensitive SMS notifications like one-time passwords or real-time alerts where even rare delays can impact user experience.
Error rate
Error rate tracks the ratio of 5xx responses and timeouts to total SMS API requests. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
| Provider | Avg. daily error rate | Highest daily rate | Peak error date | Zero-error days | Days above 0.01% |
|---|---|---|---|---|---|
| 0.00% | 0.00% | Jul 25 | 91 | 0 |
| 0.02% | 0.55% | Aug 10 | 76 | 15 |
Averaged across the date range, MessageMedia shows a 0.00% daily error rate compared to 0.02% for Telnyx. The highest single-day error rate was 0.00% for MessageMedia and 0.55% for Telnyx. Both providers show similar reliability levels, with error rates well within acceptable thresholds. Knock automatically retries failed requests to both providers, minimizing the impact of transient errors on end-user delivery.
About these metrics: Data represents messages sent through Knock during the specified period. Response time measures time from Knock to provider acceptance. Error rate includes only provider 5xx responses and timeouts.
Recent MessageMedia incidents
Recent status page incidents for MessageMedia
No incidents reported in the last 90 days
Recent Telnyx incidents
Recent status page incidents for Telnyx
Started Oct 23, 2026 — Resolved Oct 23, 2026
Status: Resolved This issue has been resolved. AT&T provisioning is now flowing normally. Affected components NORAM (Operational)
Started Oct 23, 2026 — Resolved Oct 23, 2026
Status: Resolved This issue was mitigated 10/22 at 3:16 PM EDT
Started Oct 23, 2026 — Resolved Oct 23, 2026
Status: Complete Maintenance has completed Affected components Australia (Operational)
Ongoing since Oct 23, 2026
Status: Scheduled The Wireless team will upgrade the software on our roaming gateways in our Australian core site to improve stability. The gateways will be upgraded one at a time. Devices whose data session is on a gateway being upgraded may briefly lose their connection and reconnect automatically; any disruption is not expected to last more than 5 minutes. Affected users are in Australia and the Asia-Pacific region. Affected components Programmable Wireless (Under maint
Ongoing since Oct 23, 2026
Status: Scheduled Our Telephony Engineers will be performing an update on our Voice Services servers across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support Affected components Montreal, Canada (Under maintenance) San Jose, CA (Under maintenance) Amsterdam, Netherlands (Under maintenance) Frankfurt, Germa
Pricing comparison
| Provider | Plan | Per message | Monthly cost |
|---|---|---|---|
| MessageMedia | Custom | — | Custom |
| Telnyx | Pay-as-you-go | $0.004 | $400 |
MessageMedia
Custom pricing based on volume and destination. Contact sales for a quote. No publicly listed per-message rates.
Telnyx
No free tier. Outbound SMS to US numbers costs $0.004 per message. Inbound messages are $0.004 each. Phone numbers start at $1.00/month for local numbers. Carrier surcharges are passed through at cost with no markup.
US carrier surcharges
All US A2P SMS sent via 10DLC incurs mandatory carrier fees on top of the provider base rate. Most providers pass these through at cost.
| Carrier | Outbound SMS | Inbound SMS | Notes |
|---|---|---|---|
| T-Mobile | $0.0045 | $0.0025 | |
| AT&T | $0.003 | $0.003 | |
| Verizon | $0.004 | $0.00 | Increased May 1, 2026 |
| US Cellular | $0.005 | $0.00 | Increased Jan 19, 2026 |
Pros and cons
MessageMedia
Telnyx
Pros
- Backed by Sinch's global carrier network for reliable delivery
- Strong presence in Australia, New Zealand, and Asia-Pacific markets
- Pre-built integrations with popular business tools and CRMs
- Supports both API-driven and web portal-based messaging workflows
Pros
- Among the lowest per-message rates for US domestic SMS
- Private IP network provides lower latency than providers using the public internet
- Transparent, pay-as-you-go pricing with no monthly minimums
- Strong developer experience with well-documented APIs and SDKs
Cons
- Pricing is not publicly listed and requires contacting sales
- Developer documentation is less comprehensive than Twilio or Telnyx
- Brand identity can be confusing due to Sinch acquisition and rebranding
Cons
- Smaller community and ecosystem compared to Twilio
- No free trial credits for new accounts
- Feature set is narrower than full-suite platforms like Twilio
Frequently asked questions
MessageMedia is a Sinch-owned business SMS platform with strong Asia-Pacific coverage and enterprise integrations. Telnyx is a developer-first communications platform with competitive pricing and a private IP network for reliable SMS delivery. MessageMedia is best suited for enterprise business messaging, while Telnyx is geared toward cost-effective developer sms.
Custom pricing based on volume and destination. Contact sales for a quote. No publicly listed per-message rates. No free tier. Outbound SMS to US numbers costs $0.004 per message. Inbound messages are $0.004 each. Phone numbers start at $1.00/month for local numbers. Carrier surcharges are passed through at cost with no markup. The best value depends on your sending volume and destination countries.
Based on real-world data from Knock, MessageMedia has a median SMS API response time (p50) of 584ms compared to 463ms for Telnyx.
From July 25th to October 23rd, MessageMedia showed an error rate of 0.00% while Telnyx showed 0.02%. Both rates are within acceptable thresholds for production SMS delivery, and Knock automatically retries failed requests to minimize the impact of transient errors.
On the Knock platform, MessageMedia handled <1M messages from July 25th to October 23rd compared to <1M for Telnyx. MessageMedia is currently trending upward in adoption, while Telnyx is trending upward.
Yes. Knock enables you to integrate multiple SMS providers into a single notification workflow. You can use MessageMedia and Telnyx side by side, route traffic between them, or migrate from one to the other without changing your application code.
MessageMedia strengths include backed by sinch's global carrier network for reliable delivery and strong presence in australia, new zealand, and asia-pacific markets. Telnyx strengths include among the lowest per-message rates for us domestic sms and private ip network provides lower latency than providers using the public internet. On the other hand, MessageMedia drawbacks include pricing is not publicly listed and requires contacting sales, while Telnyx drawbacks include smaller community and ecosystem compared to twilio.
Use either provider with Knock
Knock enables you to integrate MessageMedia, Telnyx, or any combination of SMS providers into a single notification workflow. Manage templates, orchestrate cross-channel delivery, and switch providers without changing your code.