MessageMedia
performance benchmarks
Browse MessageMedia's observed SMS API response time, error rates, and incident history over the last 90 days.
Live performance metrics
Real-world performance data from messages sent through Knock
| Message volume | Growth | Status page updates (30d) | Status page updates (90d) |
|---|---|---|---|
<1M | 5th of 7 → | 0 | 0 |
From January 2nd to April 2nd, Knock routed <1M messages through MessageMedia. For adoption, MessageMedia ranks 5th of 7 providers based on new channel connections, with adoption holding steady over the period. MessageMedia reported no status page incidents over the last 90 days.
Response time
Response time measures how long MessageMedia takes to accept an SMS API request from Knock, including connection overhead and any automatic retries. Lower values mean faster message hand-off.
| Median (p50) | p90 | p95 | p99 |
|---|---|---|---|
221ms | 600ms | 633ms | 719ms |
From January 2nd to April 2nd, MessageMedia averaged a daily median response time (p50) of 221ms across all days in the range, meaning half of all SMS API requests on a typical day complete in under 221ms. The 99th percentile averaged 719ms, with a peak daily p99 of 894ms. This is slightly higher than some providers, which may reflect additional processing MessageMedia performs on message acceptance.
Error rate
Error rate tracks the ratio of 5xx responses and timeouts to total SMS API requests. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
| Avg. daily error rate | Highest daily rate | Peak error date | Zero-error days | Days above 0.01% |
|---|---|---|---|---|
0.00% | 0.00% | Jan 2 | 91 | 0 |
From January 2nd to April 2nd, MessageMedia averaged a 0.00% daily error rate for 5xx responses and timeouts, with the highest single-day error rate reaching 0.00%. This is one of the lowest error rates among providers on Knock, indicating strong reliability and consistent uptime. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
About these metrics: Data represents messages sent through Knock to MessageMedia during the specified period. Response time measures time from Knock to provider acceptance. Error rate includes only provider 5xx responses and timeouts.
Recent MessageMedia incidents
Recent status page incidents for MessageMedia
No incidents reported in the last 90 days
Pricing calculator
| Plan | Per message | Monthly cost |
|---|---|---|
| Custom | — | Custom |
Custom pricing based on volume and destination. Contact sales for a quote. No publicly listed per-message rates.
US carrier surcharges
All US A2P SMS sent via 10DLC incurs mandatory carrier fees on top of the provider base rate. Most providers pass these through at cost.
| Carrier | Outbound SMS | Inbound SMS |
|---|---|---|
| T-Mobile | $0.0045 | $0.0025 |
| AT&T | $0.003 | $0.003 |
| Verizon | $0.004 | $0.00 |
| US Cellular | $0.005 | $0.00 |
Compare MessageMedia with other providers
About MessageMedia
MessageMedia is a Sinch-owned business SMS platform with strong Asia-Pacific coverage and enterprise integrations.
Pros
- Backed by Sinch's global carrier network for reliable delivery
- Strong presence in Australia, New Zealand, and Asia-Pacific markets
- Pre-built integrations with popular business tools and CRMs
- Supports both API-driven and web portal-based messaging workflows
Cons
- Pricing is not publicly listed and requires contacting sales
- Developer documentation is less comprehensive than Twilio or Telnyx
- Brand identity can be confusing due to Sinch acquisition and rebranding
Frequently asked questions
What is MessageMedia?
MessageMedia is an SMS provider commonly used for business notifications and alerts, appointment reminders, marketing campaigns. MessageMedia is a Sinch-owned business SMS platform with strong Asia-Pacific coverage and enterprise integrations.
How much does MessageMedia cost?
Custom pricing based on volume and destination. Contact sales for a quote. No publicly listed per-message rates. MessageMedia does not offer a permanent free tier.
How fast is MessageMedia?
Based on real-world data from messages sent through Knock, MessageMedia accepts SMS API requests with a median response time of 221ms (p50) and 719ms at the 99th percentile.
How reliable is MessageMedia?
From January 2nd to April 2nd, MessageMedia showed an error rate of 0.00% for 5xx responses and timeouts across <1M messages sent through Knock. Knock automatically retries failed requests, so transient provider errors rarely affect end-user delivery.
What are the pros and cons of MessageMedia?
Key strengths include backed by sinch's global carrier network for reliable delivery and strong presence in australia, new zealand, and asia-pacific markets. On the other hand, pricing is not publicly listed and requires contacting sales and developer documentation is less comprehensive than twilio or telnyx.
Does MessageMedia work with Knock?
Yes. Knock has a native MessageMedia integration that enables you to send SMS notifications through MessageMedia as part of a cross-channel workflow. You can combine MessageMedia with other channels like in-app feeds, push, email, and Slack from a single API call.
Use MessageMedia with Knock
Knock enables you to integrate MessageMedia alongside other notification channels, manage templates, and orchestrate cross-channel workflows from a single platform.